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Dealing with door-to-door sales – videos

This two-part series will help you understand your rights so you don't feel pressured into entering into contracts without fully understanding the consequences.

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The film supports a wider Do not knockExternal Link campaign started by the Consumer Action Law Centre, then developed further by the Footscray Community Legal Centre and other legal centres. The campaign aims to stop people from entering into contracts that are not in their financial interests. It empowers people to report breaches of the rules that govern door-to-door sales.

Read more about your legal rights when dealing with door-to-door salespeople or how you can take action on the Do Not KnockExternal Link website.

You can get a 'Do not knock' sticker to put on your door. This warns sales people that they are breaking the law if they knock on your door. To order copies of the 'Do not knock' sticker in quantities up to 50, download Consumer Affairs Victoria's General publications order formExternal Link and lodge the form by email or post.

You can watch all our videos on our YouTube channelExternal Link .

Dealing with door-to-door sales – part one

Part 1 of this video tells the story of Marcello's encounter with a door-to-door salesperson. In Dealing with door-to-door sales: part 2, a Victoria Legal Aid lawyer talks about what Marcello might have done differently.

The video supports a wider Do Not Knock campaign started by the Consumer Action Law Centre, then developed further by the Footscray Community Legal Centre and other legal centres. The campaign aims to stop people from entering into contracts that are not in their financial interests. It empowers people to report breaches of the rules that govern door-to-door sales.

View transcript

Dealing with door-to-door sales – part two

In part 2 of this video a Victoria Legal Aid lawyer talks about Marcello’s experience (seen in Dealing with door-to-door sales: part 1) and what he might have done differently when a salesperson came to his door.

The video supports a wider Do Not Knock campaign started by the Consumer Action Law Centre, then developed further by the Footscray Community Legal Centre and other legal centres. The campaign aims to stop people from entering into contracts that are not in their financial interests. It empowers people to report breaches of the rules that govern door-to-door sales.

View transcript

Disclaimer: The material in this print-out relates to the law as it applies in the state of Victoria. It is intended as a general guide only. Readers should not act on the basis of any material in this print-out without getting legal advice about their own particular situations. Victoria Legal Aid disclaims any liability howsoever caused to any person in respect of any action taken in reliance on the contents of the publication.

We help Victorians with their legal problems and represent those who need it most. Find legal answers, chat with us online, or call us. You can speak to us in English or ask for an interpreter. You can also find more legal information at www.legalaid.vic.gov.au

Reviewed 30 January 2024

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