As a Victorian public sector entity, we are accountable for the funding we receive from a range of state and commonwealth sources and for ensuring that we deliver value for money outcomes for the Victorian community.
We publicly report on our performance via a range of different mechanisms, including our annual reports, Victorian state budget papers and regular service and financial performance reports.
Annual reports
Our annual reports are published at the end of every financial year and tabled in the Victorian Parliament.
Read our current annual report and previous annual reports(opens in a new window).
Quarterly reports
Our quarterly reports outline our financial and service delivery performance at the end of each financial quarter, as well as a projection for the remainder of the year.
Read our quarterly reports.
Outcomes framework
Our outcomes framework is an eight-year view of the difference we make for our clients, the Victorian community, our partners, and the services and systems we work with.
Read our outcomes framework.
Strategic plans
Strategy 26 includes 15 priorities across five strategic directions – clients, community, legal assistance sector, laws and systems and an effective and sustainable Victoria Legal Aid.
Read our Strategy 26 and prevous strategies.
Corporate plans
Our corporate plan sets out initiatives to deliver over the year and how these initiatives will help us achieve our goals under Strategy 26.
Read our current Corporate Plan 2024–25 and previous corporate plans.
Public proceedings of our Board meetings
Read the public proceedings of our Board meetings(opens in a new window).
Client satisfaction surveys
We conduct regular client satisfaction surveys to help us assess how we are performing and identify ways to improve service delivery.
Financial sustainability
Read about the steps we are taking to ensure a sustainable budget as the demand for our services increases.
Gifts, benefits and hospitality registry
For integrity, impartiality and accountability we publish details of accepted and declined offers of gifts, benefits or hospitality. Read our Gifts, benefits and hospitality registry.
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