Disclaimer: The material in this print-out relates to the law as it applies in the state of Victoria. It is intended as a general guide only. Readers should not act on the basis of any material in this print-out without getting legal advice about their own particular situations. Victoria Legal Aid disclaims any liability howsoever caused to any person in respect of any action taken in reliance on the contents of the publication.

We help Victorians with their legal problems and represent those who need it most. Find legal answers, chat with us online, or call us. You can speak to us in English or ask for an interpreter. You can also find more legal information at www.legalaid.vic.gov.au

Annual Report 2023–24

Our annual report is published after the end of every financial year and tabled in the Victorian Parliament. It highlights our services and activities for the year.

On this page

Our Annual Report 2023–24 was tabled in the Victorian Parliament on 31 October 2024.

It highlights our services and activities for the year and contains information about:

  • key activities and initiatives
  • financial management and annual financial statements
  • compliance reporting requirements.

Our annual reports are prepared in accordance with the Standing Directions of the Minister for Finance and Financial Reporting Directions, as well as sections of the Financial Management Act 1994 (Vic).

Our clients

We serve a diverse range of clients, many who face complex legal problems and experience cultural barriers, discrimination, disability, mental health issues, or social and geographic isolation.

These issues or experiences are often intersectional. More than one descriptor may be appropriate for many of our clients.

82,606 people accessed one or more of our legal services during 2023–24.

Demographic breakdown of our clients in 2023–24. 37% women, 62% men, <1% gender self-described, <1% gender diverse, 14% from culturally and linguistically diverse backgrounds, 12% <19 years old, 37% disclosed having a disability or mental illness, 26% living in regional Victoria, 8% identify as First Nations people, 25% with no income, 53% receiving some form of government benefit, 8% at risk of homelessness, 8% in custody, detention or psychiatric care, 5% required assistance of an interpreter.

Download the report

Annual Report 2023–24
PDF 4.28 MB
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Annual Report 2023–24 (accessible)
Word 2.33 MB
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