How to get help – Auslan video
How we can help you – Auslan video
Free Legal Support for Deaf and hard of hearing people
We have regular appointments available with Auslan interpreters. Appointments are free and confidential.
To make an appointment or request more information you can:
- Fill in our appointment enquiry form
- Email AccessLH@vla.vic.gov.au(opens in a new window)
- Text 0427 176 865
We will work with you to provide an accessible service. This can include meeting in person or online, with an Auslan interpreter or live captioning.
National Relay Service
If you are deaf or find it hard to hear or speak on the phone, you can contact us through the National Relay Service.
The National Relay Service is free apart from your normal internet connection. You need an account to use it.
To contact us:
- Visit the National Relay Service.
- Login to your account.
- Ask to contact our Legal Help number: 1300 792 387.
- A relay officer will contact us on your behalf. They will use a format that is helpful to you for us to communicate. Options include SMS and video.
Everything is confidential and relay officers must respect your privacy.
Other ways to contact us
- TTY: phone 133 677 and then ask for 1300 792 387.
- Speak and Listen: phone 1300 555 727 and then ask for 1300 792 387.
- Message us via Legal Help Chat.
More information
Read about other government services for people with disability.
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